This Terms of Service was last updated on May 1, 2016.

Welcome to Japan Wonder Travel!

Japan Wonder Travel (hereafter ‘JWT’) operated by KNOT WORLD Co., Ltd provides its services (described below) to you through its website located at http://japanwondertravel.com (the “Site”) and related services (collectively, such services, including any new features and applications, and the Site, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time without further notice. You should periodically visit this page to review the current Terms of Service so you are aware of any revision to which you are bound. If we do this, we will post the changes to these Terms of Service on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to abide by these or any future Terms of Service, do not use or access (or continue to use or access) the Service. It is your responsibility to regularly check the Site to determine if there have been changes to these Terms of Service and to review such changes.

In addition, when using certain services, you shall be subject to any additional terms applicable to such services that may be posted on the Service from time to time, including, without limitation, the Privacy Policy located at http://japanwondertravel.com/privacy-policy/. All such terms are hereby incorporated by reference into these Terms of Service.

Access and Use of the Service

Services Description: The Service is designed to provide consumers access to data, information, points of interest, activities, special deals, experiences, meals and offers (collectively, “Offers”) regarding local destinations and activities and to provide local guides (hereafter ‘Guide(s)’) a platform for easily providing consumers such information and offers. Your Inquiries Obligations: If you send inquiries for the Service, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Inquiry or booking form. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.

Modifications to Service: JWT reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that JWT shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

General Practices Regarding Use and Storage: You acknowledge that JWT may establish general practices and limits concerning use of the Service, including without limitation the maximum period of time that data or other content will be retained by the Service and the maximum storage space that will be allotted on JWT’s servers on your behalf. You agree that JWT has no responsibility or liability for the deletion or failure to store any data or other content maintained or transmitted by the Service. You acknowledge that JWT reserves the right to terminate accounts that are inactive for an extended period of time. You further acknowledge that JWT reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

Conditions of Use

User Conduct: You are solely responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “post”) or otherwise transmit or use via the Service, whether as a Guide, end user or otherwise. The following are examples of the kind of content and/or use that is illegal or prohibited by JWT. JWT reserves the right to investigate and take appropriate legal action against anyone who, in JWT’s sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities. You agree to not use the Service to:

  • a) Post or otherwise transmit any content that (i) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another‘s privacy, hateful racially, ethnically or otherwise objectionable; (ii) you do not have a right to transmit under any law or under contractual or fiduciary relationships; (iii) poses or creates a privacy or security risk to any person; (iv) infringes any intellectual property or other proprietary rights of any party; (v) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (vi) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or (vii) in the sole judgment of JWT, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which may expose JWT or its users to any harm or liability of any type;
  • b) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • c) solicit personal information from anyone under the age of 18;
  • d) harvest or collect email addresses or other contact information of other users from the Service or the Site by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
  • e) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
  • f) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; or
  • g) violate any applicable local, state, national or international law, or any regulations having the force of law;
  • h) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
  • i) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.

User Fee Terms: When you purchase an experience, JWT will charge the full amount of such experience to your credit card or other payment method. In the event that JWT declines your booking, you will be entitled to a refund pursuant to our refund policy. In the event that you encounter a separate issue with your booking and contact JWT within 12 hours of the experience start time, JWT reserves the right to, in its sole discretion, refund none, part, or all of the amount charged pursuant to our customer service team's communication with both the guide and you. In addition to the fees you pay for Offers, you acknowledge that JWT reserves the right to charge for any portion of the Service (“Service Fees”) and to change its Service Fees from time to time in its discretion. You agree to pay all fees when due in accordance with the terms set forth on the Site and these Terms of Service. If you are required to provide JWT information regarding your credit card or other payment instrument, you represent and warrant that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. If you dispute any charges you must let JWT know within sixty (60) days after the date that we charge you. If JWT terminates your account and use of the Service because you have breached these Terms of Service, you shall not be entitled to the refund of any unused portion of fees or payments (if any).

Service Fees (5%) are also non-refundable.

Cancellation and Refunds: If you wish to cancel or obtain a refund for an Offer, please see JWT’s Cancellation Policy located at http://japanwondertravel.com/cancellation-policy Special Notice for International Use: Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Service, including as it concerns online conduct and acceptable content.

Intellectual Property Rights

The JWT name and logo are trademarks and service marks of JWT (collectively the “JWT Trademarks”). Other company, product, and service names and logos used and displayed via the Service may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to JWT. Nothing in this Terms of Service or the Service should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of JWT Trademarks displayed on the Service, without our prior written permission in each instance. All goodwill generated from the use of JWT Trademarks will inure to our exclusive benefit. Service Content, Software and Trademarks: You acknowledge and agree that the Service may contain content (“Service Content”) that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by JWT, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. In connection with your use of the Service you shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Site or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service is the property of JWT, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by JWT.

Third Party Websites

The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. JWT has no control over such sites and resources and JWT is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that JWT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any Offers, content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties (including Guides) found while using the Service are between you and the third party, and you agree that JWT is not liable for any loss or claim that you may have against any such third party.

Indemnity and Release

You agree to release, indemnify and hold JWT and its affiliates and their officers, employees, directors and agent harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Service, any User Content, your connection to the Service, your violation of these Terms of Service or your violation of any rights of another.

Disclaimer of Warranties

Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis. JWT expressly disclaims all warranties of any kind, whether express, implied or statutory, including, but not limited to the implied warranties of hostability, fitness for a particular purpose, title and non-infringement.

JWT makes no warranty that (i) the service will meet your requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, or (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations.


You agree that JWT, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Service and remove and discard any content within the Service, for any reason, including, without limitation, for lack of use or if JWT believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Service. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. JWT may also in its sole discretion and at any time discontinue providing the Service, or any part thereof, with or without notice. You agree that any termination of your access to the Service under any provision of this Terms of Service may be effected without prior notice, and acknowledge and agree that JWT may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that JWT shall not be liable to you or any third-party for any termination of your access to the Service.

User Disputes

You agree that you are solely responsible for your interactions with any other user or Guide in connection with the Service and JWT will have no liability or responsibility with respect thereto. JWT reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Service.

Your Privacy

At JWT, we respect the privacy of our users. For details please see our Privacy Policy. By using the Service, you consent to our collection and use of personal data as outlined therein.

Questions? Concerns? Suggestions?

Please contact us at staff@japanwondertravel.com to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service.


「Japan Wonder Travel」(以下、「本サイト」)のJapan Wonder Travel(以下、「本サービス」)は、株式会社ノットワールド(以下、「当社」)が運営しています。本サイトおよびに本サービスは、以下の利用規約(以下、「本規約」)に基づいて提供されます。




  1. 「利用者」とは、本規約に同意の上、本サイトを通じて予約をした個人および団体をいいます。
  2. 「ゲスト」とは、本サイトの利用者の内、登録サービスの予約をする者のことをいいます。
  3. 「ガイド」とは、本サービスを提供する者のことをいいます。
  4. 「取引」とは、本サイトでゲストが本サービスを予約することをいいます。



  1. (1) 本規約に違反するおそれがあると当社が判断した場合
  2. (2) 当社に提供された登録事項の全部又は一部につき虚偽、誤記又は記載漏れがあった場合
  3. (3) 過去に本サービスの利用の登録を取り消された者である場合
  4. (4) 未成年者、成年被後見人、被保佐人又は被補助人のいずれかであり、法定代理人、後見人、保佐人又は補助人の同意等を得ていなかった場合
  5. (5) 反社会的勢力等(暴力団、暴力団員、右翼団体、反社会的勢力、その他これに準ずる者を意味する。以下同じ。)である、又は資金提供その他を通じて反社会的勢力等の維持、運営若しくは経営に協力若しくは関与する等反社会的勢力等との何らかの交流若しくは関与を行っていると当社が判断した場合
  6. (6) その他、当社が登録を適当でないと判断した場合






  1. 当社ウェブサイトから他のウェブサイトへのリンク又は他のウェブサイトから当社ウェブサイトへのリンクが提供されている場合でも、当社は、当社ウェブサイト以外のウェブサイト及びそこから得られる情報に関して如何なる理由に基づいても一切の責任を負わないものとします。
  2. 当社は利用者が使用する機器、設備またはソフトウェアが本サービスの利用に適さない場合であっても、本サービスの改変、修正を行う義務を負わないものとします。
  3. 通信回線、ソフトウェア、ハードウェアなどのパフォーマンスの低下、障害、不正アクセスにより、本サービスのシステムの中断・遅延・中止等によって生じたいかなる損害についても、当社は一切責任を負わないものとします。
  4. 当社は、本サービスに関連して当社から送られる電子メール及びウェブコンテンツに、コンピューターウィルス等の有害なものが含まれていないことを保証しないものとします。
  5. 当社は、利用者に対し適宜情報提供や助言を行うことがありますが、それにより当社は責任を負わないものとします。
  6. 当社は、利用者が本サービスを利用する際に必要とする設備や通信回線の費用について、一切負担しないものとします。
  7. 利用者. 利用者が本規約等に違反したことによって生じた損害については、当社は一切責任を負いません。
  8. 当社は、本サービスで利用者が行った取引について、その内容が利用者の希望を満たすこと、有用であること等、一切の保証をしないものとします。
  9. 上記の各項目の他、本サービスの利用にあたって利用者に生じた一切の損害について当社は、原則、責任を負いません。但し、当社に故意または重過失があり、これにより当社が利用者に損害を与えた場合、当社は利用者について発生した直接かつ通常の損害に限り、当該損害の原因となった取引の対価を上限として保証します。



  1. 本規約、法令、または他の規約等に違反する行為
  2. 当社または第三者の権利、名誉等を損ねる、侵害する、またはそのおそれのある行為
  3. 他人になりすまして、当社に情報等を送信する行為
  4. 公序良俗に反する、またはそのおそれのある行為
  5. 有害なコンピュータープログラム等を送信、または書き込む行為
  6. パスワードを第三者に貸与・譲渡・転売すること、または第三者と共用する行為
  7. 本サービスとは関係がないと当社の判断する団体やサービス、活動への勧誘行為
  8. その他、当社の裁量により、当社が不適切と判断する全ての行為
  9. 本サービスに掲載されている情報をもとに、本サービスを通さずにゲストとガイドが取引をする行為
  10. 本サービスを通じて知りえた他の利用者の情報を、当該利用者の明示的な承諾なくして、本サービスの利用以外の目的で利用又は第三者に提供する行為



  1. 過去を含め、本規約、法令等に違反したとき
  2. 取引情報に虚偽の内容、不足があった、またはそのおそれがあるとき
  3. クレジットカードの与信に問題が生じたとき
  4. 反社会勢力もしくは反社会的活動を行う団体に所属、またはこれらと関係を有するとき
  5. 他の利用者の情報やコンテンツを事前同意なく、第三者に提供した場合
  6. その他、当社の裁量により、当社が不許諾等を行うのが相当と判断した場合



  1. 定期的または緊急に本サービス提供のためのシステムの保守または点検を行うとき
  2. 天災、火災、停電等の非常事態により本サービスの運営をすることが不可能となったとき
  3. 第三者からの本サービスへの不正アクセス、有害なコンピュータープログラム等により、本サービスの提供ができないとき
  4. 法令等に基づく措置により本サービスが提供できないとき
  5. その他、当社がやむを得ないと判断したとき


  1. 本サイトは、登録サービスについてホストとゲストの間で直接取引が成立するものであり、ホストとゲストの間に紛争が生じた場合は両当事者において解決するものとし、当社はホストとゲストの間の紛争について一切責任を負うものではありません。
  2. 前項に加え、利用者が、本サービスに関連して他の利用者その他の第三者からクレームを受け又はそれらの者との間で紛争を生じた場合には、直ちにその内容を当社に通知するとともに、利用者の費用と責任において当該クレーム又は紛争を処理し、当社からの要請に基づき、その経過及び結果を当社に報告するものとします。
  3. 利用者による本サービスの利用に関連して、当社が、他の利用者その他の第三者から権利侵害その他の理由により何らかの請求を受けた場合は、利用者は当該請求に基づき当社が当該第三者に支払を余儀なくされた金額を賠償しなければなりません。












  1. 利用者は、当社の書面による事前の承諾なく、本規約に基づく当社と利用者の間の契約上の地位又は本規約に基づく権利若しくは義務につき、第三者に対し、譲渡、移転、担保設定、その他の処分をすることはできません。
  2. 当社は本サービスにかかる事業を他社に譲渡した場合には、当該事業譲渡に伴い本規約に基づく当社と利用者の間の契約上の地位、本規約に基づく権利及び義務並びに利用者の登録事項その他の顧客情報を当該事業譲渡の譲受人に譲渡することができるものとし、利用者は、かかる譲渡につき本項において予め同意したものとします。なお、本項に定める事業譲渡には、通常の事業譲渡のみならず、会社分割その他事業が移転するあらゆる場合を含むものとします。







1. 取引の成立
ゲストの予約リクエストを72時間以内に当社が返信し、ゲストの承諾を当社が承認した時点で取引が成立します。本サイトで行われる取引のクレジットカード決済は、Paypal Inc.その他当社が指定したサービスを利用することとします。

2. 取引の変更・キャンセル
成立した取引がキャンセルされた場合、キャンセルのタイミングに応じて、ゲストに当社所定のキャンセルポリシーに従い、キャンセル料が発生する場合があります。詳しくは、キャンセルポリシーをご確認ください。(http://japanwondertravel.com/cancellation-policy )


3. 税金の取扱い

4. 譲渡・転売の禁止

適用 平成27年8月1日 株式会社ノットワールド

メールアドレス: staff@japanwondertravel.com